Got questions? We've got clear answers to help you get started with Pacific Capital.
Yes, Pacific Capital is registered with the New Zealand's Companies Office and UK Government's Companies House and complies with all applicable laws and regulations in each jurisdiction in which it operates.
Pacific Capital is a platform that gives you access to earn from a wide spectrum of decentralized innovation. If you're looking to simply earn while you invest in digital currencies, Pacific Capital remains the easiest place to earn and manage your digital currencies.
Of course, You can.
The Pacific Capital platform is a user-controlled, non-custodial platform which means that you, and only you has access to your account to move and receive funds. Pacific Capital do not have access to your account, meaning that we cannot move funds on your behalf even if you lose access to your account We built a 2FA into the platform as an extra layer of security to help protect against unauthorized access to user accounts. We encourage you to turn on the 2FA within your account as a protective measure.
If you are sending an ERC-20 token (eg. USDC, DAI, MKR etc.): You will need ETH in your existing Wallet account in order to pay a miner's fee when sending this cryptocurrency. This is because ERC-20 tokens are issued on the Ethereum blockchain and transactions on the Ethereum network, such as sending ERC 20 tokens, require Ethereum. All Pacific Capital transactions are processed on the blockchain. In the event you send funds to the incorrect address, Pacific Capital will not be able to recover funds.
To contact our support team, please visit the support widget on the platform and the next available administrator will attend to you as soon as possible. You can also send us a mail of your enquiry using support@pacificcapital.ltd
To withdraw your funds, log into your Pacific Capital account and click on the relevant cryptocurrency you wish to withdraw, click on Withdraw button. Follow the prompt to specify how much you would like to withdraw, and where you would like these funds to go.
Yes, The minimum withdrawal amount is $1. Pacific Capital enforces low minimum withdrawal amount to ensure that your funds are always accessible.
There are no maximum withdrawal limits on DEFI BULL, you can withdraw all of the funds that you have at any point
If you've forgotten your password, please visit the Forgot password page and follow the on-screen instructions
Please check your spam folder to ensure that your account confirmation or password reset email was not accidentally mislabeled. If you are still unable to find this email, please contact us at support@pacificcapital.ltd
If you own cryptocurrency on another platform or wallet, you can transfer them to your DEFI BULL account to earn passive income. Cryptocurrencies are deposited via a deposit address. To view the deposit address of your Pacific Capital account, login to your DEFI BULL account, select the coin you wish to deposit and click on the Deposit button. Put in the amount you wish to deposit and click on continue. You will see the deposit address. Copy and paste the address to the platform or wallet you are withdrawing from to transfer them to your DEFI BULL wallet.
Transferring funds from an external platform/wallet to Pacific Capital involves three steps Withdrawal from the external platform/wallet Blockchain network confirmation Pacific Capital credits the funds to your account An asset withdrawal marked as completed or success in the platform you're withdrawing your crypto from means that the transaction was successfully broadcast to the blockchain network. However, it might still take some time for that particular transaction to be fully confirmed and credited to the platform you're withdrawing your crypto to. The amount of required network confirmations varies for different blockchains. Due to possible network congestion, there might be a significant delay in processing your transaction if the transaction has not yet been fully confirmed by the blockchain network nodes, or has not reached the minimum amount of network confirmations required by our system, please wait patiently for it to be processed. When the transaction has been confirmed, Pacific Capital will credit the funds to your account. If the transaction is confirmed by the blockchain but not credited to your Pacific Capital account, simply check the deposit status and then submit an enquiry for the issue to be resolved.
Pacific Capital currently works with the following cryptocurrencies: Bitcoin (BTC) Binance Coin (BNB - BSC) Binance Coin (BNB) Ethereum (ETH) Tether USD (USDT - ETH) Tether USD (USDT - Trx) USD Coin (USDC - ETH) Binance USD (BUSD - ETH) TrueUSD (TUSD -ETH) Cardano (ADA) Solana (SOL) Ripple Coin (XRP) Dogecoin (DOGE) Polkadot (DOT) Shiba Inu (SHIB - ETH) Polygon (MATIC - MATIC) Polygon (MATIC - ETH) Wrapped Bitcoin (WBTC -ETH) Dai (DAI -ETH) Litecoin (LTC) Chainlink (LINK - ETH) Algorand (ALGO) Tron (TRX) Bitcoin Cash (BCH) Stellar (XLM) Hedera (HBAR) Ethereum Classic (ETC) Monero (XMR) Theta (THETA) Tezos (XTZ) Aave (AAVE - ETH) Maker (MKR - ETH) Zcash (ZEC) Dash (DASH) Yearn Finance (YFI -ETH) NEM (XEM) OMG (OMG - ETH) Ankr Network (ANKR - ETH) Bitcoin Gold (BTG) DigiByte (DGB) Binance USD (BUSD - BSC) USD COIN (USDC - BSC) SHIBA INU (SHIB - BSC) PANCAKESWAP (CAKE - BSC) BASIC ATTENTION TOKEN (BAT - ETH) TERRA (LUNA) ELROND (EGLD) Pacific Capital is constantly researching cryptocurrencies with intentions to add wallets which meet our quality standards.
Pacific Capital is very selective when it comes to the currencies that we support. There are many different factors that determine whether or not Pacific Capital will support a certain currency, and if all the Pacific Capital criteria is met by the particular currency, it will be added. So keep an eye out for your favorite crypto and fiat currencies, as they may be added.
Pacific Capital is available as a global platform usable from anywhere in the world.
Still have questions? Contact Support